At HumanLift, we believe that protecting employee privacy is not just a legal requirement—it's fundamental to building trust and enabling honest feedback. Our privacy-first architecture ensures that sensitive HR data remains confidential, controlled, and compliant.
Our Privacy Pledge: Your Data, Your Rules
We know that the credibility of our 360-degree feedback and people development programs live or die on trust. HumanLift treats every comment, rating, agenda note, and pulse-survey response as mission-critical intellectual property—never as marketing fodder or product fuel.
Our contractual promise is simple: we collect only the data you ask us to handle, use it exclusively for the purposes you authorize, and protect it with the same rigor Fortune 500 firms apply to their most sensitive Board documents. That pledge is backed by board-level oversight, aggressive SLAs, and a culture that values confidentiality as a first-class product feature.
Confidential by Design
Our platform is built from the ground up with privacy as a core principle, not an afterthought. Every feature and workflow is designed to minimize data exposure and maximize user control.
- ✔️ Data Minimization: We only collect and process data that is strictly necessary for the requested functionality
- ✔️ Purpose Limitation: Data is used only for the specific purposes for which it was collected
- ✔️ Anonymization: Feedback and reviews can be configured to be anonymous, protecting reviewer identity
- ✔️ Pseudonymization: Personal identifiers are replaced with artificial identifiers where possible
Privacy-First Principles
We embed GDPR and CCPA ideals—data minimization, purpose limitation, consent, and transparency—into every workflow. Features are built to demand the least amount of personal data possible, clearly label why it’s required, and allow you to disable or delete it at will.
Employees never wonder how their input is being used; administrators see an audit trail of every collection point; and executives gain the confidence that regulatory alignment is baked into the platform—not bolted on. The result: friction-free adoption without surprise exposures down the road.
Aggregation & Anonymization
All reviewer comments and ratings pass through an automated anonymization layer that strips names, job titles, and other identifiable markers before any insight surfaces on a dashboard. No result appears until it meets a customizable minimum-reviewer threshold (default: five).
Even our AI co-pilot receives only tokenized, context-reduced text—powering sophisticated analysis while rendering re-identification mathematically implausible. That means honest feedback stays honest and confidential, shielding employees from retaliation and the organization from internal leaks.
Role-Based Visibility
HumanLift enforces a zero-trust access model with surgical precision. Employees see their own goals and aggregate feedback; managers see trends across their direct reports; HR and leadership view team- and company-level patterns—never raw answers.
Permissions flow from your IdP (Okta, Entra, Google) via SCIM provisioning, ensuring leavers lose access instantly and org-chart changes propagate automatically. Each data request—API, export, or UI click—passes three gates (authentication, role validation, purpose validation) so sensitive insights never bleed across the wrong hierarchy.
Data Retention & Deletion
Your data lifecycle, your rules. The default retention window is 24 months, perfect for year-over-year analysis; but administrators can shorten, extend, or selectively purge at any time.
A one-click “Right to Be Forgotten” workflow instantly queues deletion of all data linked to an individual and confirms completion with signed, immutable logs—satisfying GDPR Article 17 without a help-desk ticket. Quarterly retention reviews and automated alerts prevent stale data from lingering unnoticed.
International Transfers
Global teams deserve global compliance. HumanLift participates in the EU–US Data Privacy Framework, offers data-residency options in the EU, US, and APAC, and signs Standard Contractual Clauses for customers operating beyond those regions. All sub-processors undergo the same transfer impact assessments we conduct for ourselves, so your legal team never has to chase a shadow vendor list.
Your Rights, Our Process
Employees can self-serve to view or export their personal data from within the platform; DPOs can lodge access, rectification, or objection requests via an API or web form. We guarantee a 30-day response SLA—well inside regulatory windows—because respecting privacy rights shouldn’t stall business velocity.
Privacy Governance Team
Our dedicated Privacy Office—led by an IAPP-certified DPO—meets monthly to review policy, incident simulations, and customer feedback.
Findings feed directly into the product backlog ensuring rapid iteration when laws change or new best practices emerge. Transparency reports and an open communication channel keep you informed, not guessing.
Put Privacy Questions to Rest
Need a customized Data Processing Agreement or a deeper dive into our anonymization engine? Reach out to our Privacy Office or download our full Privacy White-Paper from the Trust Center today—because peace of mind should be just one click away.